Check case status

If the passenger's check-in was escalated for review, look up where the case stands. Enter the five details below exactly as the passenger provided them at check-in — all five must match what was recorded. If a detail (such as a flight number) was not recorded at check-in, leave that field blank.

Scan passport (MRZ) optional Document number Flight number Leave blank only if no flight number was recorded at check-in. Date of travel Date of birth Nationality Leave unselected only if no nationality was recorded at check-in.

For the passenger's privacy, only the status of their own case is shown — and only when all five details match.